We’re hiring a new team member to join the M3M team! Learn more about the job opening below.
Studio Representative
Grande Prairie, Alberta | Part-time Position | 10-15 hours/week | On-site
About M3M:
M3M Marketing (M3M) has been in business since 2017 in Grande Prairie, Alberta and was awarded the 2023 Small Business of the Year (Under 10 Employees) by the Grande Prairie and District Chamber of Commerce.
In September 2023, M3M expanded to offer studio space by the hour, a first-to-market creative rental studio in northwestern Alberta called M3M Studios. The creative studio allows creatives, businesses, and media artists to leverage rented professional production space to create digital content such as video, photography, podcasts and voiceovers. We are Grande Prairie’s largest creative rental studio.
In addition to offering hourly studio rentals, we host quarterly Creative Networking Mixers, fostering connections between creatives and businesses. We also provide Creative Labs, which provide access to the studio to practice and experiment with their content creation and learn new creative skills!
Our corporate values include:
- Collaboration
- Creativity
- Community
- Diversity
Job Description Summary:
The Studio Representative will be a key point of contact for M3M Studios, including internal and external inquiries via phone, text message, email, social media channels, instant messaging platforms, and project management software while on duty.
You will contribute to the team’s efforts to support studio rental needs, increase capacity, amplify the M3M brand, provide customer service, enhance systems, and help M3M grow.
You have the opportunity to:
- Enhance your marketing skills
- Learn about creating video, photo, and audio content
- Build relationships with local creatives and businesses
- Support creative projects and provide an excellent customer service experience
- Engage with the community through networking events
- Grow professionally
The successful candidate will start with 10 hours per week with the potential to increase hours based on demand. There is also potential for growth within the role and new positions on the team.
Duties and Responsibilities:
- Studio Bookings + Customer Service: Processing studio rental requests, touring potential clients, managing studio bookings including set up, ensuring equipment is ready for client use during rental and delivering an incredible studio rental experience.
- Communication: Answer emails, phone calls, text messages, internal communications, and social media inquiries.
- Maintenance of Cleanliness + Organization of Studio and Offices: Cleaning studio spaces before and after bookings. Quality assurance of studio condition before and after bookings.
- Administrative Support: Organizing bookings, meetings, file folders, receipts, documentation and media files.
- External Communications: Engage, collaborate and communicate with contractors, clients, and the community.
- Community Visibility: Attend community networking events with the CEO as needed.
- Marketing Coordination: Work on M3M projects as needed and execute marketing strategy for M3M Marketing & M3M Studios, including website content, social media management, engagement, email campaigns, and other marketing campaigns.
Required Experience/Skills
- Customer service experience
- Writing, editing, and research skills
- Demonstrated ability to use computers
- Passionate about local community
- Attention to detail
- Strong communication skills
Nice-to-Haves
- Experience in the marketing industry
- Photo, video or audio production experience
- Experience with Adobe Suite – Photoshop, Illustrator, InDesign, Premiere, After Effects
- Proficient in using social media channels, Monday.com, Google Drive and other online applications
- Education in business, visual arts or hospitality
Education
- High school diploma
Pay & Benefits Summary:
- $17-20/hour
To apply, email your cover letter and resume to [email protected]. Applications will remain open until we find a suitable candidate.